We inform you that the general conditions of sale, indicated below, indicate, in compliance with the regulations in force to protect the consumer, the conditions and the modalities with which to proceed online purchase on our site of the products of your interest in a safe, easy way. it's convenient. Therefore we invite you to read and accept them in order to proceed with the purchase.
These general conditions of sale govern the sale of products marketed by our company to consumers and users who act for purposes related to the business. These general conditions are effective from the date of acceptance of the same by the customer on the site, which is in effect as acceptance pursuant to art. 1341 of the civil code. The company reserves the right to modify these general conditions of sale at any time, reporting them to the site. Any contractual or extra-contractual liability of the company is excluded for direct or indirect damages to persons and / or property caused by the non-acceptance, even partial, of an order.
Products and availability
The products offered for sale are those presented in the ONLINESHOP Stamping catalog, indicated available in the "shop" and in force on the day of the order. They consist of botanical prints made entirely by Mafalda Pistillo and Marzia Ghezzo. Each product presented in the catalog is associated with a card that describes the essential characteristics communicated by Stampalanatura ONLINESHOP and includes several images related to it.
The purchase of products takes place through access to the site and the related registration. For each of the products a description is available on the site containing the main characteristics of the same. All information to support the purchase are intended as simple general information material. It is understood that the image accompanying the product description may not be fully representative of its characteristics, but differ in color, size, accessory products in the figure. The correct receipt of the order is confirmed by our company through an automatic reply by e-mail, sent to the e-mail address communicated by the customer at the time of registration. This confirmation message will include an "order number", to be used in the case of any communication with the company. The message will include all data entered by the customer who undertakes to verify its correctness and to promptly notify any corrections. In the case of payment by bank transfer the customer will receive, by e-mail, the bank details to make the payment correctly. In case of non-acceptance of the order, our company guarantees timely communication to the customer.
Terms of payment
All prices on the site are intended as prices to the public. Prices may vary without notice and the only correct price is to be considered as indicated at the time of order confirmation. On certain products, subject to price promotions, the company reserves the right to accept orders by reducing the quantity, subject to communication and acceptance by the customer, failing which the order will be considered canceled.
The purchased item will have to be paid together with the closing of the purchase transaction through PayPal that you subscribe to the following circuits (Visa, Visa Electron, Master Card, Maestro, American Express) or Bank Transfer.
If you choose to pay by credit card will be used the service offered by Paypal (www.paypal.it), a service that guarantees 100% the security of transactions. You will be automatically redirected to the Paypal site, protected and encrypted at 128 bit, which will allow you to pay by credit card or prepaid postepay card. The procedure is simple, quick and clear and guarantees total transparency and security of your credit card data. It is not necessary to have a Paypal account to pay by credit card or postepay. Please note that Stampalanatura will not be in any way aware of your credit card details as the transaction will be completed entirely within the secure Paypal site.
Stampalanatura accepts bank transfer as an alternative payment method. We will inform you of our bank details during the online purchase, by e-mail. Payment must be made within 3 working days from the order date. We remind our customers that use this method of payment that, after 3 working days, if the bank had not reached our bank account, Stampalanatura reserves the right to cancel the order. All bank charges and commissions are charged to the customer. Stampalanatura reserves the right to request the integration of the payment if the amount recorded does not correspond with the final amount of the order. We will ship your order when the wire transfer has reached our bank account and as soon as the goods are available (see Production Times).
Regarding the fulfillment of orders, Stampalanatura reserves the right to refuse an order if the credit institution connected to our e-store is not able to receive a verification from the customer's bank. Stampalanatura reserves the right to refuse orders or to refuse the provision of services to anyone at any time.
Once an order is placed, it takes 5 to 10 working days to produce it before it can be shipped. to these must be added the days necessary for shipping. The realization of our botanical prints takes time and effort, each print is made by hand especially for you, some products are packaged by tailors and a carpenter, the quality work done by hand takes time. Contact us to better organize quantities, customizations and timing.
Delivery is approximately indicative in 24/48 hours in most Italian locations. It is possible to check the actual delivery times in the appropriate section with the Traking Number that is provided when the order is shipped. Delivery times start from the moment of sending the e-mail confirming the shipment of the products Purchaser. Below are the indicative shipping times (excluding the production duration of 1 - 2 weeks). During the Christmas period shipping times are longer:
Italy - about 2-3 days
Europe: about 7 days.
Articles and images online Stampalanatura disclaims any responsibility for the possibility that, due to a particular configuration of the computer or screen used by the customer or a malfunction, the colors of the products displayed on the site have slight differences compared to the original ones. Moreover, Stampalanatura reports that, unlike what is shown in photos, some items may be subject to variations in print and size depending on the size selected.